Dental practice Tilburg: 20 years of cloud workstations in dentistry

In the healthcare sector, reliability is not optional — it is a requirement. Patient data must be secure, software must always be available and downtime is simply not acceptable. Dental Practice Tilburg understands this better than anyone. For over 20 years they have trusted Virtual Computing for their complete IT environment.

About Dental Practice Tilburg

Dental Practice Tilburg, led by Liedy van Rijswijk, is a modern dental practice with 12 treatment rooms across 2 locations. The practice is known for its patient-focused approach and continuously invests in the latest techniques and technology.

The challenge

A dental practice depends on specialised software. Exquise is the practice management system that handles scheduling, patient records, treatment plans and billing. Visiquick is the X-ray software used to capture, store and review digital X-ray images. Both applications must run quickly and flawlessly — a dentist cannot wait while a patient is in the chair.

Over 20 years ago, the practice was looking for an alternative to the traditional local server. The risks of a local server in a dental practice were clear: if the server fails, all treatment rooms come to a standstill. Moreover, processing medical data requires additional security measures that are difficult to guarantee locally.

The solution

Virtual Computing provides Dental Practice Tilburg with a fully managed Online Workspace running Exquise and Visiquick. The entire environment is configured to meet the specific requirements of dentistry:

• Exquise in the cloud — The practice management system runs on the Virtual Computing cloud workspace. All patient data, appointments and treatment plans are securely stored and instantly accessible from every treatment room.
• Visiquick X-ray software — Digital X-ray images are captured and stored directly in the secure cloud environment. Dentists can access images from any room without delay.
• ISO 27001 certified — The entire environment runs on ISO 27001 certified infrastructure. This guarantees that the security of patient data meets the highest standards.
• NEN 7510 compliance — In addition to ISO 27001, the environment also complies with NEN 7510, the standard for information security in healthcare. This provides additional assurance that medical data is protected according to the requirements specific to the healthcare sector.

The result

Dental Practice Tilburg has been working for over 20 years without significant IT issues. That is an achievement that speaks for itself in a sector where every minute counts. The 12 treatment rooms across 2 locations run on the same environment, allowing dentists to easily switch between locations.

The practice does not need to worry about servers, backups, updates or security. Virtual Computing handles everything proactively and is available 24/7 for questions or issues. The result is a practice that can focus entirely on patient care, without IT concerns.

The ISO 27001 and NEN 7510 certifications also provide the confidence that the practice meets all requirements regarding information security in healthcare. During audits and inspections, the IT environment is always in order.

A long-term partnership

A collaboration of over 20 years is rare in the IT world. It shows that Virtual Computing is not just a supplier, but a partner that moves with the practice. From the first cloud workspace to the current environment with 12 treatment rooms: the technology has changed, but the trust has remained.

In the healthcare sector?

Do you work in dentistry or another healthcare discipline and are you looking for a reliable cloud solution? Get in touch or visit our Software for dentists page.