Question 1

Can I also use the Online Workspace from a tablet or smartphone?

Accepted Answer

Via the Remote Desktop App you can log in to your Online Workspace from any device. With the MyWorkDrive app, you can view your organisation's data from any device.

Question 2

Can I install my own application?

Accepted Answer

To install new software in your Online Workspace, we need to help you. Please contact us. In our Online Workspaces, you can have almost any Windows application installed.

Question 3

Can I adjust the number of users monthly?

Accepted Answer

Yes, it is possible to adjust the number of users per month. In the customer portal, you can create and deactivate users yourself. You only pay us for the number of accounts that are in use.

Question 4

Can I also connect local devices?

Accepted Answer

Yes, via your Online Workspace you can continue to use local devices such as printers. Through a site-to-site VPN, we connect your local network to our network in the cloud.

Question 5

Does the storage comply with GDPR requirements?

Accepted Answer

Absolutely, Virtual Computing is ISO 9001, ISO 27001 and NEN 7510 certified. This means we meet the most important requirements for GDPR compliance.

Question 6

How much storage do I get?

Accepted Answer

With your Online Workspace, you get unlimited data storage. There are no extra charges for this.

Question 7

Is the workspace available 24/7?

Accepted Answer

Our online workspaces are available around the clock. This is our great advantage compared to services like Azure and Google Cloud.

Question 8

Do I need a VPN?

Accepted Answer

No, a VPN is not required. Our Online Workspace uses an RDP Gateway, which means the connection is secured.

Question 9

How much storage do I get with Microsoft Office 365?

Accepted Answer

Microsoft Office 365 offers 1TB storage per user within OneDrive and SharePoint.

Question 10

Do I still need to make a backup of my Office 365 environment?

Accepted Answer

Virtual Computing takes care of a daily backup of all data within your Microsoft Office 365 environment. This is included in our service.

Question 11

Where is my data stored?

Accepted Answer

All data is stored in Microsoft's data centres in Western Europe. All backups are kept in our data centres in Den Bosch and Eindhoven.

Question 12

What is Microsoft Teams?

Accepted Answer

Microsoft Teams is a communication platform that allows your entire team to chat and video call. It's part of the Microsoft Office 365 package.

Question 13

What do I pay for the migration?

Accepted Answer

The migration to the cloud is free of charge. Our team handles the migration — simple as that.

Question 14

How long does a Cloud migration take?

Accepted Answer

A complete migration takes an average of 1 to 2 weeks. Once everything is set up and working properly, the cloud can be used within a few hours.

Frequently Asked Questions

Online Workspace

Office 365

Cloud Migration

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