Frequently Asked Questions

Via the Remote Desktop App you can log in to your Online Workspace from any device. With the MyWorkDrive app, you can view your organisation's data from any device.

To install new software in your Online Workspace, we need to help you. Please contact us. In our Online Workspaces, you can have almost any Windows application installed.

Yes, it is possible to adjust the number of users per month. In the customer portal, you can create and deactivate users yourself. You only pay us for the number of accounts that are in use.

Yes, via your Online Workspace you can continue to use local devices such as printers. Through a site-to-site VPN, we connect your local network to our network in the cloud.

Absolutely, Virtual Computing is ISO 9001, ISO 27001 and NEN 7510 certified. This means we meet the most important requirements for GDPR compliance.

With your Online Workspace, you get unlimited data storage. There are no extra charges for this.

Our online workspaces are available around the clock. This is our great advantage compared to services like Azure and Google Cloud.

No, a VPN is not required. Our Online Workspace uses an RDP Gateway, which means the connection is secured.

Microsoft Office 365 offers 1TB storage per user within OneDrive and SharePoint.

Virtual Computing takes care of a daily backup of all data within your Microsoft Office 365 environment. This is included in our service.

All data is stored in Microsoft's data centres in Western Europe. All backups are kept in our data centres in Den Bosch and Eindhoven.

Microsoft Teams is a communication platform that allows your entire team to chat and video call. It's part of the Microsoft Office 365 package.

The migration to the cloud is free of charge. Our team handles the migration — simple as that.

A complete migration takes an average of 1 to 2 weeks. Once everything is set up and working properly, the cloud can be used within a few hours.