Cloud6 April 2026
Managed IT services: what is it and what does it cost?
More and more SMBs are choosing managed IT services. But what does it actually include, what does it cost and when does it pay off? A clear overview.
Robin DamenLees meer
Why outsource IT?
As an SME entrepreneur, you want to run your business — not wrestle with IT problems. But a modern company's IT environment is complex: cloud workplaces, Microsoft 365, networks, security, backups, telephony and user management. Technology changes faster than ever and threats like ransomware and phishing increase every year. An internal IT employee struggles to keep up — and the risk of deferred maintenance is significant. Moreover, a good IT professional costs €50,000-€80,000 per year, only covers office hours (Monday to Friday, 9-5) and has no cover during holidays or sickness. If your IT person is unavailable, the entire organisation comes to a standstill. By outsourcing your IT to Virtual Computing you get a complete team of specialists who do this every day. 24/7 covered — evenings, weekends and bank holidays — for a fraction of the cost. You pay a fixed monthly amount per workplace and know exactly where you stand.
Fully managed
Workplaces, email, network, security and support under one roof.
Fixed rate
Predictable monthly costs without surprises.
Personal contact
A dedicated team that knows your organisation — no call centre.
ISO 27001
Enterprise security with data in Dutch data centres.
What do we take over?
Everything. Literally everything IT-related:
• Workplace management — Cloud workplaces and local devices, set up and kept up to date
• Microsoft 365 — Licences, users, security, backups
• Networks — Switches, firewalls, Wi-Fi, VPN connections
• Security — MFA, endpoint protection, monitoring, incident response
• Backups — Daily, at a separate location, quickly recoverable
• Telephony — Microsoft Teams and isaBEL telephony
• User management — Accounts, permissions, passwords, onboarding, offboarding
One phone call or email. No tickets, no queue. Immediate action.
Cost comparison: internal vs. outsourcing
An honest comparison of the actual costs — because outsourcing IT is not only easier, it's also more affordable:
Internal IT employee
• Salary: €50,000-€80,000 per year (gross + employer costs)
• Only available during office hours (40 hours/week, Monday-Friday)
• Holiday, sickness and training: 8-10 weeks per year unavailable
• One person who must know everything: network, cloud, security, telephony, printing, telephony
• Additional costs for management tools, monitoring software and training: €5,000-€15,000/year
• Recruitment costs if they leave: €10,000-€20,000 (vacancy, selection, onboarding)
• No redundancy: if this person leaves, all knowledge about your environment disappears
• Total: €55,000-€95,000 per year for limited coverage
Outsource IT to Virtual Computing
• Fixed amount per workplace per month, everything included
• Available 24/7 — evenings, weekends and bank holidays
• A complete team of specialists instead of one generalist
• Proactive monitoring, automatic updates and security policies included
• No hidden costs for emergency jobs, extra hours or weekend support
• Documented processes: knowledge doesn't depend on one person
• Average saving: 40-60% compared to an internal IT employee
For a company with 15-25 workplaces, outsourcing saves an average of €30,000-€50,000 per year.
The benefits
Outsourcing IT delivers concrete, measurable savings:
• Cost savings — No internal IT employee needed (€50,000-€80,000/year). Fixed monthly fee instead of unexpected repair bills
• Better security — Enterprise-grade security with ISO 27001 certification that you cannot achieve on your own
• Higher uptime — 24/7 monitoring and proactive management prevents 70% of all disruptions
• Scalability — Grow or shrink without worries. New employee? Workplace ready in hours
• Specialist knowledge — A full team of specialists instead of one generalist
• Compliance — We are ISO 27001 and NEN 7510 certified. You immediately meet the requirements of your industry, accountant or insurer
• Continuity — No dependence on one person. Our specialists know your environment and cover for each other
Checklist: when to outsource IT?
Do you recognise one or more of these situations? Then it's time to outsource your IT:
• Your IT employee is frequently ill, on holiday or overloaded
• You have no visibility into the security status of your devices and data
• Updates and patches are postponed or forgotten
• You regularly pay unexpected bills for IT repairs or emergency jobs
• Your business is growing, but your IT isn't scaling with it
• You still use local servers that are becoming outdated
• Your accountant or industry association sets information security requirements you don't meet
• You have multiple IT suppliers and nobody has the complete overview
Do you recognise three or more points? Contact us for a no-obligation consultation.
Our services in detail
When you outsource your IT to us, you get access to our full service portfolio. Choose the components you need, or take the complete package for maximum peace of mind:
Cloud workplaces
Online Workplace (from €35/mo per user) or Modern Workplace (from €10/device/mo). The Online Workplace runs your complete Windows desktop in our data centre — including your own software. The Modern Workplace manages your own laptop via Microsoft Intune. Both include 24/7 support.
Microsoft 365 management
All licences from Business Basic to E5, daily backups of your email, OneDrive and SharePoint, security configuration with MFA and Conditional Access, and user management. From €5.20 per user per month.
Network and infrastructure
Firewalls (Ubiquiti, SonicWall, Fortinet), managed switches, Wi-Fi access points and site-to-site VPN connections. Proactively managed, monitored and updated. We supply, install and maintain the hardware.
Security
Multi-Factor Authentication, endpoint protection with Microsoft Defender, Conditional Access, email filtering, ransomware protection and security awareness training. ISO 27001 and NEN 7510 certified.
Backups
Daily backups at a separate location in our Dutch data centres. Quickly recoverable in case of disaster with a recovery time objective (RTO) of 4 hours. Monthly test restores to guarantee your backups work.
Telephony
Microsoft Teams telephony or isaBEL business telephony with phone menus, forwarding options and queue functionality. Fully integrated with your workplace. Call, receive calls and transfer with your business number.
Internet
Business fibre and copper connections with SLA and outage guarantee. We handle the connection, configuration and monitoring.
Personal and local
Virtual Computing is not an anonymous IT company. From our office in Oisterwijk we serve companies throughout the Netherlands, with a focus on North Brabant.
You have a dedicated contact person who knows your organisation. When you call, you get a technical specialist on the line — no phone menu, no queue. Our average pickup time is under 30 seconds.
Need us to come on-site? We do, without travel costs. We believe in personal contact and short lines. That's why we've been an FD Gazelle winner for multiple years — our clients stay and recommend us.
How does the transition work?
The transition to Virtual Computing follows four steps — transparent and risk-free:
1. Inventory (week 1)
We completely map your current IT environment: devices, software, licences, network, running contracts, backup status and security level. This is free and without obligation — even if you ultimately don't choose us, you'll have a clear picture of your current situation.
2. Custom proposal (week 1-2)
Based on the inventory, we create a clear proposal with a fixed monthly fee. No surprises afterwards, no hidden costs, no hourly billing. You know exactly what you get and what it costs.
3. Migration (week 2-4)
We take over your environment in phases. First we set up monitoring and management, then we migrate email, files and applications. Employees notice as little as possible. Average migration duration: 1-2 weeks, even for larger environments.
4. Management and support (ongoing)
From day one you are fully supported. 24/7 monitoring, proactive maintenance, automatic updates and personal support via phone and email. You have a dedicated contact person who knows your organisation.
Cancel monthly
We rely on quality, not contract lock-in. All our services can be cancelled monthly. You pay a fixed amount per workplace per month — everything included. No hidden costs, no hourly billing.
Want to meet first? Schedule a free consultation or call 085-013 4500. We're happy to visit and review your current environment to create a custom proposal.
Or try our Online Workplace 30 days free and experience the difference yourself.
Veelgestelde vragen
What does outsourcing IT cost?
A fixed amount per workplace per month, everything included. For most SMEs (5-50 employees) this is between €35 and €80 per workplace per month, depending on chosen services. This covers workplace management, Microsoft 365, security, backups and 24/7 support. For comparison: an internal IT employee costs €50,000-€80,000 per year and only covers office hours. For a company with 20 workplaces, you save an average of €30,000-€50,000 per year. Contact us for a custom no-obligation quote — we calculate the exact amount based on your current environment.
How does the transition work?
In four steps: first a free inventory of your current environment (devices, software, licences, network). Then a clear custom proposal with a fixed monthly fee — no surprises afterwards. Next, a phased migration where employees experience minimal disruption. And finally ongoing management with 24/7 monitoring and personal support. Most transitions are completed within 1-2 weeks. Your current IT supplier doesn't need to do anything — we handle the complete handover.
Can I keep my current systems?
Yes. We take over your existing environment and optimise it step by step. You don't have to change everything at once. Existing software, licences and devices continue to work. Where needed, we migrate you to safer or more efficient solutions, but always in consultation and at your pace. We never force you to purchase new equipment if it's not necessary.
What if I'm not satisfied?
All our services can be cancelled monthly. No long-term contracts, no cancellation fees, no fine print. We assist with a smooth handover if you decide to switch. In practice this is rarely needed: more than 95% of our clients stay year after year — that's why we've been an FD Gazelle winner for multiple years.
Do you only serve North Brabant?
No. From our office in Oisterwijk we serve companies throughout the Netherlands. 95% of all support is remote and therefore fully location-independent. For on-site help — think network configuration, hardware replacement or office relocations — we come anywhere. Without travel costs, regardless of distance.
Which industries do you serve?
We work with various industries: dental practices, physiotherapy practices, law firms, accounting and accountancy firms, manufacturing companies, construction companies, trading enterprises and healthcare institutions. For the healthcare sector we are NEN 7510 certified. We have extensive experience with industry-specific software such as Exact Online, AFAS, AccountView, Oase Dental, FysioLogic, ISAH and Axxerion.
How fast do you respond to outages?
Our average pickup time is under 30 seconds — you get a technical specialist on the line immediately, no phone menu or queue. For urgent outages we start resolving immediately. 70% of all tickets are resolved within 1 hour. We monitor your environment 24/7 and intervene proactively — we prevent many outages before you experience them. Outside office hours a specialist is always available for emergencies.
Are you certified?
Yes. Virtual Computing is ISO 27001 certified (information security) and NEN 7510 certified (healthcare sector). Our data centres are in the Netherlands, in Eindhoven and Den Bosch. We fully comply with GDPR. We can help you meet compliance requirements from your industry association, accountant, insurer or client — for example when completing processor agreements or security questionnaires.
What is the difference with a freelance IT person?
A freelance IT person is one individual who isn't always available — during illness, holiday or when they have another job, you're on your own. We are a team of specialists with 24/7 availability, structured monitoring, automated processes and documented knowledge. When a colleague is absent, others take over immediately — without knowledge loss. Moreover, we have enterprise-grade tools and certifications that a freelancer cannot offer.
Can I outsource only specific components?
Yes. You can choose which components to outsource: only cloud workplaces, only Microsoft 365 management, only network and security, only telephony, or everything together in a complete package. Many clients start with one component and gradually expand once they experience the added value. We advise what best fits your situation, needs and budget — without being pushy.
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