Help your customers directly to the right department by setting up a choice menu. Or easily transfer callers internally to the right person. Even if this employee can only be reached by mobile phone at that moment. We also provide the complete digital set-up for a call centre.
A good experience of your company starts with nice and clear contact. Many customers like to call if they can't find all the information on your website. Make it as easy as possible for them, and they will come back to you.
The great advantage of our isaBEL telephony services is that they are managed in the cloud. The caller can easily be redirected to internal departments or mobile numbers through the interface. You can also get insights into the duration of phone calls within your company in the corresponding dashboard. This information is extremely useful for training your staff.
The isaBEL services are a collaboration of Virtual Computing and sister company Virtual Telecom.