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Vacancy All-round Support Engineer

Job Description All-round support engineer

Are you looking for a full-time position with one of the larger Cloud Service Providers in the south of the Netherlands? Do you have good communication skills and a service-oriented attitude? Are you a star in organizing and planning? Do you know how to solve failures like no other and do you have several years of experience in an ICT-related environment? Working every day with various customers in different fields? Then we are looking for you!

Tasks

  • Providing first and second line support to Virtual Computing customers;
  • Building customer relationships by providing quality customer support;
  • Working closely with the team to resolve customer ICT issues;
  • Implement our cloud solutions within various types of businesses.
  • Answering phone and mail requests and providing on-site support;
  • Opportunities to think along and come up with proposals for process and organizational optimization;
  • Perform your work independently;
  • You are able to independently plan, structure and prioritize your work. Depending on how big the job is, you work alone or as part of a team.

Job requirements

  • You have at least a completed education at MBO level 3 towards Management ICT or ICT application management.
  • You have 1-3 years of work experience in the ICT industry;
  • You are fluent in Dutch and English in both word and writing;
  • You can work well under time pressure and are flexible regarding occasional work outside working hours.

Company profile

Virtual Computing is an ICT service provider for small and medium-sized companies. With a team of 7 motivated professionals, the company offers its customers daily customisation, flexibility and personal service.

In the development of its services, Virtual Computing always chooses for an honest and transparent way of working and a clear communication with the customer. Every organisation is different and therefore Virtual Computing offers every customer a suitable solution. The customer is central. Virtual Computing gladly calculates competitive, honest rates and provides the customer with insight into the actual IT costs.

Offer

Virtual Computing offers you a pleasant workplace within a growing ICT company. We offer the right conditions to develop your technical talent, including:

  • - Excellent working conditions, including a competitive salary based on age and work experience, travel allowance and 25 days of holiday (based on full-time employment);
  • - Training opportunities;
  • - Opportunities to grow within the organisation;
  • - Intensive coaching and support.

 

Virtual Computing is located in Oisterwijk and is easily accessible by public transport.

Interested in this vacancy? Please send your CV and cover letter attn Mohammad Moghtader to mmoghtader@virtualcomputing.nl. For more information about the vacancy, please contact Mohammad Moghtader at +31 (0) 800-8478820 .