Frequently asked questions

Are you interested in an Online Workplace but do you still have questions? The overview below shows you a list of frequently asked questions for the online workplace.

Can I also use the Online Workplace from a tablet or smartphone?

The Remote Desktop App allows you to log into your Online Workplace from any device. The MyWorkDrive app allows you to view your organisation's data from any device.

Can I install my own application?

To install new software in your Online Workspace, we need to help you. Please contact us. In our Online Workplaces you can install almost all applications that run on Windows.

Can I change the number of users monthly?

Yes, it is possible to adjust the number of users per month. In the customer portal, you can create and close users yourself. You only pay us for the number of accounts in use.

Can I also connect local devices?

Yes, you can continue to use local devices, such as printers, via your Online Workplace. Technical story: through a site-to-site VPN we connect your local network to our network in the cloud. Sounds more complicated than it is, but we're happy to help. Just contact us. We'll take care of the rest.

Does the storage meet the requirements of the AVG?

Yes, Virtual Computing is ISO 9001, ISO 27001 and NEN 7510 certified. With these certificates we meet the most important requirements of the AVG.

Can I also run a programme in the background?

Within the Pro package, it is possible to run an application as a service. This is not possible in the Basic package.

Can I also use my own Office licences?

This is only possible if you already have an Office 365 Enterprise licence. If you do not yet have Office 365 for your organisation, take a look at this page.

If your company already uses Office 365, you can transfer the environment to us without any problems. We integrate everything into your new Online Workplace. We also take care of the backup. You can also come to us with support questions about Office 365.

How much storage will I get?

With your Online Workplace you get unlimited data storage. You pay nothing extra for this. So you can get to work carefree.

How many employees can access the Online Workplace?

The online workplace is available from 1 user. There is no maximum number of users.

We base the online workplaces on the number of active users. For the Pro package, for example, a minimum of 5 employees applies. In consultation, this may be departed from in some cases.

Is the workplace accessible 24×7?

Our online workstations are available throughout the day. This is our big advantage compared to services like Azure and Google Cloud. They partially shut down their servers outside of office hours, which can cause delays for the user.

Do I need a VPN?

No, a VPN is not required. Our Online Workplace makes use of a so-called RDP Gateway. This secures the connection between client and server and makes a separate VPN superfluous.